This situation is very unfortunate to me because I have had Trend Micro on previous computers before and it worked great. () FYI - I am completely blind in the right eye and ~30% blind in the left eye.
I recommended it to countless friends and family members. I would like to have a solution, that works, to my problem and look forward to hearing from you next. Click on the Un Install button again when asked if you want to continue with the uninstallation. If the eye problems get worse suddenly, I may not be able to respond.
This situation is very unfortunate to me because I have had Trend Micro on previous computers before and it worked great.
I recommended it to countless friends and family members. I would like to have a solution, that works, to my problem and look forward to hearing from you next.
In line with your concern, kindly refer to this link: this proves helpful to you. Follow these steps to install Trend Micro Anti Virus plus Anti Spyware 2008:1. Click on Desktop as the location and click on Save.4.
It is beneficial for our records to be up to date, by simply REPLYING back to this email. Download and save the Trend Micro Anti Virus plus Anti Spyware 2008 installer. If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.)Note: Downloading the installer may take a while, depending on the speed of your Internet connection.2. Double-click the downloaded file to start the installation.
When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it. If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Note: Downloading the installer may take a while, depending on the speed of your Internet connection. Read the license agreement, select I accept the terms in the license agreement then click Next . On the Serial Number window, type your serial number in the spaces provided then click Next. Click Next to start the services for Trend Micro Anti Virus plus Anti Spyware. The progress for activating/starting the Trend Micro Anti Virus plus Anti Spyware services will be displayed. Proceed to activating and registering your copy of Trend Micro Anti Virus plus Anti Spyware 2008. We are getting closer in isolating the problem, kindly follow the steps below so we can properly determine the issue.
Please follow the procedure I provided below: UNINSTALL USING THE TISSUPRT. Maybe I should just go to one of your comptetitors and spend my money on their products from now on.I tried to activate and update it, but when I tried it told me to "reconnect this computer to the internet immediately". It said if I can "successfully open websites and receive email but still receive this warning" then Trend Micro server was doing maintenance work and I should try back in 45 mins. Date: Fri, 0800 From: [email protected]: RE: [SR #:1-122087265] RE: [RCC: US] Solution Bank - Question TO : [email protected]: Dear , A pleasant day to you! Thank you for contacting Trend Micro Technical Support. This will generate the hijackthis logfile and another window should appear in a form a text file. Please reply to this email and attach the logfiles Note: The Knowledge Base is a depository of information allowing users to get help in resolving any issue that may arise in using Trend Micro products.I tried it again an hour and fifteen minutes later and got the same message. Thank you for choosing Trend Micro as your computer's safeguard against virus. Double-click Local Disk C: then double-click on the Program Files folder. Kindly send us the following information for analysis:1. After downloading, close all windows and double-click on Hijackthis_v24. You can visit knowledge base web site at this link: Please let me know if I was able to answer all of your inquiries.You can visit knowledge base web site at this link: you for your help Geno, Sadly the problem still isn't fixed. When I went to install it again using the link you provided, non of the windows you said would pop up actually popped up. If you can successfully open websites and receive email but still received this warning, then scheduled Trend Micro server maintenance has prevented you from activating Trend Micro Antivirus.I therefor installed Trend Micro again with the disk I bought. Look for the Internet Security folder then open it. Please wait forty-five minutes before trying again." Here are my emails to Trend Micro and their responses...1/30Dear , A pleasant day to you!